Your Mind Holds the Ultimate Design! -Charisma Cakes

Charisma Cakes
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Charisma Cakes

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Hello

Ordering Cakes

To reserve your order, a 50% non-refundable retainer is required at the time of ordering. Each order will be given terms and conditions you must read. Please know that by paying your retainer: you are agreeing to the terms and conditions. 


Frequently Asked Questions

Please reach us at charismacakes@gmail.com if you cannot find an answer to your question.

We are a home based business located in Maple Heights, Ohio.  


Yes! Our delivery fee starts at $50 ($65 for weddings) and increase based upon the delivery location. 


Yes! We offer sample boxes priced at $25 per person and includes up to 4 flavors.


Custom cake prices vary depending on size, flavor and detail however, custom cakes start at $165. To receive an accurate quote, give us call or send us a message under the CONTACT US tab. 


Yes! We understand that you're paying for quality and you may need to break up your payments. We require a 50% non-refundable retainer in order to be added to the calendar and the balance must be paid 5  days prior to your event (except weddings). You may make smaller payments in between to pay off your balance. 


Currently, we only accept payments through Square Invoice 


It is recommended that you reserve your calendar space at least 2 weeks in advance. Slots fill up fast so it's NEVER too early book!  A $50 rush fee will be added to any order within a week of it's event date. 


No. There's too many uncertainties with shipping cakes.  


No. No refund will be administered under any circumstance. We will however offer a credit towards a future order up to 6 months time.  


Yes! We only offer a vegan vanilla cake at this time but will be adding more flavors to our menu in the near future! 


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